We look forward to hearing from you! Please note that we work Monday through Friday. Your message will be answered during weekdays as quickly as possible.
See our FAQ page for answers to our most Frequently Asked Questions.
ecolemamie Wholesale Information: For information regarding selling our line in your retail store please Click Here.
‣ Our Leather Productsare made when you place your order. We do not have inventory or stock on hand. We have to make your leather product first.
‣ Our Britannia metal Jewelry & Hair Accessoriesare hand-cast in small batches. We have these items available and ready to ship.
‣ Leather Products take 3-5 business days to make.
‣ Handbags and Messenger Bags take 5-7 days.
‣ For products with customizations / personalizations please allow for a 7-14 day turnaround.
‣ Jewelry and Hair Accessories may take 1-2 days.
Your order will ship in its entirety once everything is ready.
Delivery time depends on the shipping method you choose during checkout.
‣ Expedited shippingsuch as Overnight, Priority or Express mail will only affect your delivery time, not the time needed to make your order.
‣ Once your package leaves our shop we have no control over the time it takes to reach you. Nor do we have more information about the tracking status other than what is posted by the shipping carrier.
NOTE for International Customers - We do not incorporate VAT, Duties or Customs Fees into our prices. Contact your country’s Customs Department for information on their policies and rates. Thanks for your understanding of the potential costs involved.